HOW IT WORKS

At Proactive health, we strive to make the process of receiving physiotherapy at home as seamless and convenient as possible.

To begin the journey with us, you can easily book an appointment through our website or by contacting our customer service team. Our friendly staff will assist you in scheduling a suitable date and time for your physiotherapy sessions.

Once your appointment is confirmed, one of our experienced physiotherapists will visit your home for an initial assessment. During this assessment, the physiotherapist will take the time to understand your medical history, discuss your concerns and goals, and perform a thorough physical examination. This assessment helps the physiotherapist to gather essential information about your condition and develop a personalized treatment plan.

The physiotherapist will create a personalized treatment plan for you, including manual therapy, exercises, modalities, and self-management education. They will guide you through each session, focusing on mobility, pain reduction, strength, flexibility, and function restoration. They will provide hands-on care, address your concerns, and offer guidance and support.

We believe in the importance of tracking your progress to ensure that you are achieving your desired outcomes. Our physiotherapists will regularly monitor and evaluate your progress during each session. They will assess your functional improvements, pain levels, range of motion, and other relevant factors to determine the effectiveness of the treatment plan.

To facilitate progress tracking, our physiotherapists may utilize outcome measures, functional assessments, and subjective reports from you. This information allows them to make necessary adjustments to the treatment plan, ensuring that you continue to progress and reach your goals.

To facilitate progress tracking, our physiotherapists may utilize outcome measures, functional assessments, and subjective reports from you. This information allows them to make necessary adjustments to the treatment plan, ensuring that you continue to progress and reach your goals.

 

Our physiotherapists will collaborate with your healthcare team, including doctors and specialists, to provide a comprehensive and integrated approach to your care. They may communicate with your healthcare providers to discuss progress, seek input, and coordinate any necessary modifications to your treatment plan.

 

Throughout your journey with Proactive health, we prioritize clear communication, patient education, and active involvement in your own care. Our aim is to empower you to take an active role in your rehabilitation, and we are committed to supporting you every step of the way.

 

Remember, each individual’s journey may vary, and the duration and frequency of treatment sessions will depend on your specific needs and goals. Our physiotherapists will guide you on the recommended treatment duration and frequency based on their professional judgment and your progress.

By following this comprehensive process, we ensure that you receive the highest standard of care, tailored to your unique needs, in the comfort and convenience of your own home.

 

Frequently Asked Questions

Proactive Health FAQ: Get answers to your questions about our services.

No, you do not need a doctor’s referral to receive physiotherapy at home. You can directly book an appointment with us and our physiotherapists will conduct an initial assessment to understand your condition and develop a personalized treatment plan. However, if you have a referral from your doctor or specialist, we will work closely with them to ensure coordinated care.

The duration of physiotherapy sessions may vary depending on your specific needs and treatment plan. Typically, a session lasts for about 45 minutes to 1 hour. However, the duration may be adjusted based on your condition and progress.

During the initial assessment, our physiotherapist will gather information about your medical history, discuss your concerns and goals, and perform a thorough physical examination. They will assess your range of motion, strength, flexibility, and any specific functional limitations. This assessment helps the physiotherapist to understand your condition and develop a personalized treatment plan.

Yes, at Proactive health, we provide one-on-one attention and personalized care during each session. Our physiotherapists focus on individualized treatment to address your specific needs and ensure optimal outcomes.

We understand the importance of continuity of care. While we strive to accommodate your preferences, it may depend on the availability of our physiotherapists. However, we assure you that all our physiotherapists are highly qualified and experienced to provide excellent care.

We provide comprehensive physiotherapy services for a wide range of conditions, including musculoskeletal injuries, post-surgical rehabilitation, neurological conditions, chronic pain, geriatric care, women’s health, and more. Our team of physiotherapists has expertise in various specialized areas, allowing us to address diverse conditions.

Our physiotherapists continuously assess your progress during the treatment sessions. They track improvements in your functional abilities, pain levels, range of motion, and other relevant factors. Regular communication between you and your physiotherapist is essential to monitor your progress and make any necessary adjustments to the treatment plan.

We recommend checking with your insurance provider regarding coverage for physiotherapy services. Many insurance plans cover physiotherapy, but the extent of coverage may vary. We can provide you with the necessary documentation and receipts to facilitate your insurance claims.

We prioritize the safety and well-being of our clients and staff. We strictly adhere to the guidelines and protocols set by local health authorities to minimize the risk of infection transmission. Our physiotherapists follow stringent hygiene practices.

If you have any other questions or concerns, our customer service team is available to assist you. We are committed to providing transparent and informative answers to ensure your peace of mind and confidence in our services.

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